2015Diversity data collection and transparency

A report on regulators’ progress against LSB guidance issued under section of 162 of the Legal Services Act 2007

Diversity data collection and transparancy
What more can be done to use diversity data to drive progress in the sec…
Using law firm diversity data – SRA
Going Public – Diversity Disclosures by Large UK Law Firms – Dr Steven V…

2015Views on the cost of regulation

An analysis of a survey of the regulated communities views on the cost of regulation, covering those regulated as entities and those regulated as individuals.

Cost of Regulation Survey Report
Cost of Regulation Survey Report Annexes
2015 survey of views on the cost of regulation
Cost of regulation Tables

2015Cost of Regulation In-depth Research

A study to establish the incremental cost of regulation in the legal sector.

Cost of Regulation In-depth Study

2015Diversity data collection and transparency

A report on regulators’ progress against LSB guidance issued under section of 162 of the Legal Services Act 2007

Diversity data collection and transparancy
What more can be done to use diversity data to drive progress in the sec…
Using law firm diversity data – SRA
Going Public – Diversity Disclosures by Large UK Law Firms – Dr Steven V…

2011Diversity initiatives of approved regulators

LSB review of diversity initiatives used by approved regulators’ to address concerns with the diversity of the profession.

Regulators diversity initiatives

2011Quality in legal services: a literature review

Literature review of the current academic literature on the topic of quality in legal services.

Quality and the legal profession

2011Quality in other regulated professions

Literature review of the current academic literature on the topic of quality in other professions.

Quality and regulated professions

2011Legal Education in the Global Context

Academic analysis of the legal education framework and emerging trends in countries across the world.

International legal education

2011First-tier Complaints Handling Report

YouGov research presents feedback of legal services users who were dissatisfied with their experience

First tier complaints handling data
First tier complaints handling report

2011Legal Education in the Global Context

Academic analysis of the legal education framework and emerging trends in countries across the world.

International legal education

2011Aptitude testing and the legal profession

Academic literature review looking at the use and impact of aptitude testing.

Aptitude tests and the legal profession

2011Developing measures of consumer outcomes for legal services

Qualitative research using focus groups with consumers’ and online discussion forums with stakeholders to understand what consumers’ want when using legal services and develop a set of outcomes to describe their needs.

Consumer outcomes

2011Quality Assurance for advocates: Research Report

Literature review and analysis exploring the challenges with using quality assurance schemes.

Quality assurance literature review

2013Understanding Decision Making in Legal Services: Lessons from Behavioural Economics

literature review exploring the lessons from behavioural economics for legal services, from both the consumer and provider perspectives.

Understanding Decision Making in Legal Services: Lessons from Behavioural Economics

2013The Proportionality of Legal Services Regulation

Report summarising a review of the key areas of legal services regulation as implemented by the Solicitors Regulation Authority (SRA) and the Bar Standards Board (BSB).

The proportionality of legal services regulation

2013Consumers Value of Regulation

Quantitative survey testing the contingent valuation methodology in the legal services context, to support cost benefit analysis of regulation.

Consumers Value of Regulation: Report
Consumers Value of Regulation: Technical Report
Consumers Value of Regulation: Data Guide
Consumers Value of Regulation: Excel Data
Consumers Value of Regulation: SPSS Data

2013The Cab Rank Rule: Its Meaning and Purpose in the New Legal Services Market

Literature review considering the case for the BSB’s ‘Cab Rank Rule’.

The Cab Rank Rule: It's Meaning and Purpose in the New Legal Services Market
Cab Rank Rule Research Summary
Responses

2012Review of cost protections

Review of existing consumer protections in relation to solictors charges.

Cost protection research

2011Map of the legal services market

Compendium of published information in the legal services market in England & Wales presented in two parts –  Supply and Demand.

RIR Map of Legal Services-Demand October
RIR Map of Legal Services-Supply October

2011Legal services provided by ‘special bodies’

Qualitative investigation into ‘Special Bodies’ – Non-commercial organisations providing reserved legal activities to the public.

Investigation into Special Bodies

2011Regulation of city law firms

Qualitative investigation into large commercial solcitors firms, the market segments they operate in, and interactions with regulation.

City law firms and regulation

2011The smaller approved regulators: a research report

An independent report into the capacity and capability of the smaller approved regulators to meet the requirements of the Legal Services Act 2007.

Smaller ARS report

2010Understanding the economic rationale for legal services regulation

Economic literature review looking at the economic rationale for regulation of legal services markets and the legal services professions, and a collection of essays responding to the report.

Why regulate legal services - essays
Why regulate legal services - RPI report
Why regulate legal services - summary

2010Economic investigation into the impacts of referral fees

Economic study looking at the evidence of the impact of referral fees on the legal services market.

Investigation into referral fees report

2010Regulatory Information Review process

Summary of the process followed in the 2010/2011 LSB review of publicly available information on the legal services market.

The RIR process

2010Survey of information held

Survey of the information held by the regulators and representative bodies in relation to the legal services market.

Survey of information held results summary

2010Data Platform 2010

Individual professional membership lists and other geographical information summarised to local authority level, to enable analysis of the regulated community as a whole.

Data Platform 2010