Organisation Description Year
Advice Services Alliance

General Help providers – the end of the line?

Role of generalist advice agencies:
Meet community needs

  • majority of advice need is for GH rather than specialist
  • vital access routes for specific client groups

Play preventative role

  • early intervention
  • community education
  • social policy

Complement specialist services

  • GH role frees up specialists to focus on most complex cases
  • problem-noticing/referral role ensures cases fed through

slide 4

2008
The Law Society

Review of the regulation of corporate legal work

Defines high street advice (page 13)

2009