Organisation Description Year
Office of Fair Trading

Competition in professions -progress statement

Points out that comparative price advertising was not allowed at the time of report (page 20).

2002
Legallybetter.com

Choosing Legal Representation in the UK: How the Internet is Transforming User Behaviour and Legal Services Marketing Legally better White Paper May 2009

Summary of websites for comparing solicitors broken down by directories, comparison sites, legal matching sites, and solicitor networks – pages 3-5

2009
Legal Services Consumer Panel

Quality in Legal Services

“Of less clear-cut interest were consumer review websites or a Scores on the Doors approach (with consumers feeling a sliding scale of 5 stars might be too confusing than a binary

2010
Fordham Law Review

TEAM OF RIVALS? TOWARD A NEW MODEL OF THE CORPORATE ATTORNEY-CLIENT RELATIONSHIP David B. Wilkins

Discusses ELawForum in the commercial sector (page 720)

2008
Consumer Focus

Law Society consumer event: Bridging the gap Philip Cullum, Deputy Chief Executive, Consumer Focus February 2011

Discusses three areas for improvement in the legal services market including enabling consumers to choose between solicitors. – Page 4

2011
Unbiased.co.uk

Legal Advice Report

Only 6% used an internet search to find a solicitor.

2009
Communications Consumer Panel

Behavioural Economics and Vulnerable Consumers

Only 40% of UK adults over 65 years had a broadband connection at home, compared with 80% of 35-54 age range (page 10).

2010