Organisation Description Year
Legal Services Institute

The regulation of legal services: what is the case for reservation?

covers claims management companies (page 45).

2011
ACCA

Intermediation of intellectual property awareness

Reviews a number of different brokerage models (page 11) and intermediaries for IP advice (page 26 – 31)

2009
Association of British Insurers

ABI’s response to the Legal Services Consumer Panel Investigation into referral arrangements

Discusses claims management companies – essentially calls them middle men who add value (page 2).

2010
Centre for Socio-Legal Studies / University of Lincoln

International conference on litigation funding

Discusses intermediaries in relation to litigation funding – brokers etc (page 15). Summarises litigation funding intermediaries in Australia (page 32) and the size of the market they serve.

2010
Office of Fair Trading

Home buying and selling A Market Study February 2010

Twenty per cent of buyers that used an estate agent and 29 per cent of sellers that used an estate agent used a solicitor or licensed conveyancer that was referred to them by the seller’s estate agent. Respondents to the estate agent survey stated what solicitors or conveyancers paid them

2010
The Law Society

More civil justice? The impact of the Woolf reforms on pre-action behaviour

Claims intermediaries for PI advice (page 21 – 22)

2002
Legal Services Research Centre

Legal expenses insurance: preconditions, pitfalls and challenges – experiences from the world’s largest legal expenses insurance market – Matthias Killian

Legal expense insurance companies (pervasive).

2010
Solicitors Journal

Evolution not revolution

covers claims farms (page 42)

2010
Legal Services Research Centre

Legal expenses insurance: preconditions, pitfalls and challenges – Matthias Killian

Legal expenses insurance companies: Market share of various German providers compared (page 3).

2010
U.S. Chamber Institute for Legal Reform

Selling lawsuits, buying trouble

Ligation funding companies (US study) page 1. covers Juridca in the UK (page 3).

2009
Department of Constitutiional Affairs

The benefits of multiple ownership models in law services – James Dow and Carlos Lapuerta

Organisations such as the RAC maintain a list of preffered firm partnerships (page 11) – which is a form of quality signalling.

2005
JP Morgan Asset Management

Professional Connections: creating opportunities between IFAs and other advisory professionals

Referring clients to an external IFA is already established practice among solicitors and accountants. Of our survey respondents, 83% of accountants and 70% of solicitors said they currently refer clients to a third-party IFA fi rm – page 5
Frequency and potential for increase in referrals – page 6

2010
Association of British Insurers

MARKETING COSTS FOR PERSONAL INJURY CLAIMS Evidence of market failure Report from Oxera Consulting Limited

Report into Personal Injury market -
The average number of PI cases conducted per annum for firms paying referral fees was 100 times that of those not paying – page 11
Table showing estimates of referral fees paid in across different areas of law – page 35
“In absolute terms, referral fees paid by PI claimant solicitor firms are much higher than estimates available for other areas of legal work. For example, the referral fee for consultancy law, where the use of intermediaries is also common practice, is typically one-sixth or less than that paid by PI claimant solicitor firms (Moulton Hall Ltd 2007).” Page 36

2009
Unbiased.co.uk

Legal Advice Report

9% used a solicitor who had been recommended to them by another professional like an IFA, a mortgage broker or a bank manager.

56% of people initially contacted their solicitor by phone, 21% in person and 6% contacted them via email.

2009
Moulton Hall Market Research

Referral arrangement and legal services research report

In relation to PI work, intermediaries can include insurance companies for RTA work and claims management companies (page 3). Discusses intermediatories for residential property – page 5. Also garages and car hire companies for RTA work (page 19). More intermediaries (page 26).

2007
Council for Licensed Conveyancers

E-Standards

Reports on interviews with 1000 adults by IRN in 2007:
Slide 8 – Potential for estate agents and banks as alternative source of conveyancing services.
Slides 9 & 10 – Estate agents regulated by the SRA were ranked highest on consumer preference for future property sales/purchase conveyancing.

2008
Ministry of Justice

Baseline survey to assess legal services reform: Consumers experience of using legal services for personal matters

Breakdown of referrals – page 12

2010
Fordham Law Review

Teams of rivals? Towards a new model of the corporate attorney / client relationship

In-house lawyers at large corporates (pervasive throughout report).

2009
Legal Services Board

Referral fees – access to justice or road to hell?

Summary of intermediaries in the legal PI work (page 11).

2010
Legal Services Policy Institute

External ownership and investment – issues and challenges

Brief mention of the desirability (or otherwise) of intermediaries (page 23).

2008
Fordham Law Review

Teams of rivals? Towards a new model of the corporate attorney / client relationship

In-house lawyers at large corporates (pervasive throughout report).

2009
Cardiff Law School

Self regulation and the market for legal services

Claims companies and legal expense insurance providers (page 3).

2004
Journal of Law and Society

Alternatives to public provision: the role of legal expenses insurance in broadening access to justice: The German experience – Matthias Killian

Insurance companies – both before the event and after the event (page 3). After the event insurance typically work in conjunction with CFAs.

2003
Personal Injury Bar Association

Costs after the Jackson Review – Robert Marven

Claims farmers (page 6), before the event insurance providers (page 7), third party funders (page 8)

2009
Legal Services Board

Referral fees – access to justice or road to hell

Introducers of clients to law firms, in relation to fee sharing arrangements (page 2).

2009