Organisation Description Year
Jures

Shopping Around – What consumers want from the new legal services market

Appendix 1 – Q3 – willingness for LEI – page 16
Appendix 2 – Q6 & 7 – views on legal aid and income – page 17

2010
U.S. Chamber Institute for Legal Reform

Selling lawsuits, buying trouble

Argues that litigation funding increases the number of claims without merit (page 4).

2009
Civil Justice Council

Response to Consultation on Court Fees – July 2004

Constant increases in court fees could lead to a situation where certain groups in the population may no longer be able to afford to undertake litigation. The Council does not believe the current exemption and remission scheme is sufficient to guarantee access to justice.

2004
Audit Commission

Sheffield City Council – legal servicesBest value inspection service

Councils experience peaks and troughs in demand for in-house legal services – debate on how to deal with them (page 18).

2001
Ministry of Justice

The market for “BTE” legal expenses insurance

covers data monitor report on PI trends (page 19).

2007
The Law Society

More civil justice? The impact of the Woolf reforms on pre-action behaviour

18% drop in housing disrepair legal aid certificates between 1999 and 2000 (page 289).

2002
Cardiff University

The Advice Needs of Lone Parents Richard Moorhead, Mark Sefton and Gillian Douglas

21 per cent said an advice source was too expensive. Solicitors were by far the most common target of this complaint. – Page 36
for many of the lone parents, cost was an important factor in whether they would seek advice not only from solicitors, but right across the board. Cost also limited the extent to which advice continued over time. Several focus group participants had not continued with, or reinstructed, solicitors because of cost issues. Even the cost of making telephone calls and/or using the internet was a problem for many.
Page 37

With regard to accessibility, 61 per cent of respondents felt that telephone advice was cheaper than travelling to a local advice agency, but 36 per cent regarded using the telephone as too expensive. – page 62

2004
Legal Services Research Centre

Report of the 2007 English and Welsh Civil and Social Justice Survey

Adverse consequences of Civil Justice problems – pages 36 – 39

2008
Legal Services Research Centre

Report of the 2006 English and Welsh Civil and Social Justice Survey

Adverse consequences of Civil Justice problems – pages 37 – 40

2007
Legal Services Research Centre

Causes of Action: Civil Law and Social JusticeThe Final Report of the First LSRC Survey of Justiciable Problems – Revised 2nd Edition

Adverse consequences of Civil Justice problems – pages 60 – 66

2006
Ministry of Justice

Study of legal advice at local level

Summary of how demand for certain types of law advice had increased as the recession took hold (page 21 onwards).

2009
RIAD

Market mechanisms in dispute resolution: the position of legal expenses insurance Prof. Dr Heico Kerkmeester

In an English report (P. Fenn, A. Gray, and N. Rickman, The Impact of Sources of Finance on Personal Injury Litigation: An Empirical Analysis, Research Report, Department for Constitutional Affairs (U.K.), 2002.) it turned out that legal aid finance increased delay by around 11% relative to legal expenses insurance, controlling for all other factors.
An explanation is that claims that are legally aided are relatively immune to cost pressures. The Swedish experience shows that a
shift from legal aid to legal expenses insurance results in less court
cases. Page 9

2005
Legal Services Board

Referral fees – access to justice or road to hell

Summary of number of RTA claims (page 9).

2009
Solicitors Journal

Sharing the pain

Incidents of legal assistance in 2008 – 2.5m, in 2009, 2.9m (page 52).

2010
Citizens Advice

Advice trends – January – March 2010

Survey shows how demands for different type of Citizens Advice has varied between two quarters (page 2). Further trends (page 4 onwards).

2010
Legal Services Board

Legal Advice for Small Businesses Qualitative Research

Indication of cost as last resort -
Less formal free routes exploited in the first instance for small businesses – slide 23
Formal legal service providers used for routine and reactive advice seen as quick and efficient but expensive and associated with very negative issues. Slide 24
Limited understanding of different types of lawyer – slide 26
Usual route is to use less formal legal service first including friend family peers colleagues, accountants, internet, trade associations legal help lines government departments CABs- slides 27-33

Perceived high cost is seen as main barrier to accessing legal services – slide 36

2010
BMG Research / Skills for Justice

Skills in the justice sector: a survey of third sector employers 2009

This report suggests demand for services in this sector is broadly consistent (page 71).

2009
Legal Services Research Centre

Targeting and access to justice: an introduction to legal aid reform in England & Wales – Pascoe Pleasance

Number of legal aid cases dealt with, between 1996 – 2001 (page 6).

2001
Department for Constitutional Affairs

Family Justice System Stasticial Bulletin, 2002 data – Matthew Bollington

Report documents demand for family law services, but does not indicate which legal service providers were used.

2003
University of Huddersfield

Training and regulating those providing publically funded legal advice services – a case study in civil provision

covers supplier-induced demand (page 11) – i.e. taking on cases with little merit.

2009
Nottingham University Business School

Fees for Family Barristers: A statistical Analysis

Report indicates that while the volume of private family law cases in which counsel has been involved has remained stable since 2001, the number of publically funded family law cases in which counsel has been involved has increased (page 5). Graph on page 6.

2007
Ministry of Justice

Monetary claims in the county courts (1996 – 2003)

Decline in demand for civil claims in the county court between 1997 – 2003 – page 3.

2010
Centre for Crime and Justice Studies

CDS Direct: Flying in the face of the evidence

Report suggests that when telephone advice for police station is offered, take-up increases compared with in-person advice (page 35). CDS Direct caseload projections (page 35)

2008
Ministry of Justice

International comparison of publicly funded legal services and justice systems

Demand for divorce advice summarised over time (page 30). Demand for criminal court services (page 33).

2009
Legal Services Research Centre

The Audacity of Justice: Recession, Redundancy, Rights and Legal Aid

Report suggests that, as unemployment goes up, so does the number of CAB enquires (page 1) and to other advice providers (page2).

2008
Legal Advice Sector Partnership Steering Group

Advice forward: developing skills for the future

Demand for legal services sector increasing (page 15).

2006
Fordham Law Review

Teams of rivals? Towards a new model of the corporate attorney / client relationship

Some law firms shed 25% of their associates during the downturn in a single year (page 730).

2009
University of the West of England and Cardiff University

Demand Induced Supply?

Drivers for demand for criminal defence work

2005
Fordham Law Review

Teams of rivals? Towards a new model of the corporate attorney / client relationship

Some law firms shed 25% of their associates during the downturn in a single year (page 730).

2009
University of Westminster

CASE ALLOCATION IN ENGLAND John Flood

Gives breakdown of applications before Court of Appeal – suggesting that demand is elastic (page 20 – 21).

2005